EDIT: Regarding my issue of the sound not working, I think I have determined the problem to be using Chrome Remote Desktop and TeamViewer. Whenever I use those programs, and sound plays on the PC with the headset plugged into it, it seems to bypass the headset and sound comes to my PC accessing the remote PC. Going back to my PC with the headset plugged in (and closing CRD and TV completely), that is when no sound comes out and I have to unplug the USB control box and plug it back in for it to start giving sound. I do not intend to stop using either of those programs, so unless I find a fix, I am OK with having to do this. I will not knock a few points from this headset that I already think is an awesome product; as it is an issue with a program and not the headset itself and as such I will change my rating from 4 *'s to 5 *'s. These have also been great for long periods of gaming and streaming. No headaches or sore spots on my head from wearing these, even with glasses on. My voice from my stream and recordings sound great, and playing Alien: Isolation is truly a terrifying thing when these are cranking up the noises and you hear metal clanking from the alien like it is right there above you! Things sound crisp and clear to me, like voices, even in movies and YouTube videos. END EDIT